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"We've been
working with WSG Group-groupSource since 2004 with the administration
and management of our employee benefits which include both
the insured benefits and self administered health and dental.
Their staff was very instrumental in the design of our plan
and have continued to provide excellent support and administration
of all claims and custom reporting needs."
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"WSG-groupSource
has been administering our Group Benefit Plan since 1992!
Service has been of the finest quality supported by excellent
communication in a highly professional manner."
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"The Insurance
Brokers Association of Alberta (IBAA) and WSG-groupSource
have worked together to provide our individual members with
a group health plan. WSG-groupSource has been very open and
approachable in developing a program that responds to the
needs of our members. Their commitment to the IBAA members
is also demonstrated by how they react positively and quickly
when a claim is made. We have and no doubt will continue to
have a solid relationship with WSG-groupSource!"
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has provided our staff with world class service and no hassle
settlements, competitive coverage programs with custom options,
and a rate schedule that we could not have obtained independently.
-Gary
Nelner, Chief Financial Officer
Shaw GMC Pontiac Buick Hummer
(a client of WSG-groupSource since 1985)
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"They are
very customer service focused. The warm, genuine service attitude
shines through from all levels of staff and management. They
go above and beyond in communications - phone calls and emails
are responded to in a timely manner. Any issues are dealt
with in a prompt and professional manner and are well communicated
along the way and followed up on. Claims are handled and paid
promptly - we have received positive feedback from our managers
and employees at our various communities."
- Charlene
Catton
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"In my 30
years of employment, I have never had such efficient turnaround
service of claim payments from an insurance company. You are
obviously doing something right."
-
Bonnie Good
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"I'm often
frustrated by long waits with automated telephone systems
that provide inadequate options and impatient personnel when
I call insurance companies. What a pleasant surprise to call
you! A real person answered the phone, transferred me to the
correct department where I was not put on hold and my query
was addressed. It was an all around excellent experience."
-
Lori Hoyt
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