Employee Resources

Download claim forms, access online services, and install the groupSource Mobile App.

Online and Mobile Services

groupSource offers a convenient online self-service site called eProfile™, for Employees who receive health and dental benefits through groupSource. Enjoy the flexibility to manage your own information from the comfort of home or on-the-go, while still enjoying the level of customer service you've come to expect from groupSource. Make electronic claim submissions, review your benefits booklet, get your coverage details, view your claims history, update your contact information, and more.

The eProfile™ Mobile App is the perfect companion to your online account. Review your claims history, look-up your coverage details, check your benefits totals, and more.

 

Login to your eProfile™ Account Download the Mobile App

 

Account Setup

If you do not have an eProfile™ account yet, and your benefits plan includes dental or extended health care coverage, please visit the site and follow the registration instructions found under "Register Now." The Mobile App uses the same credentials as your eProfile™ account.

Benefits Booklets Online

Your benefits booklet is available online for your convenience, both through the groupSource site and through the eProfile™ site for plans with extended health and dental care benefits.

 

Access your Benefits Booklet

 

Forms

Download PDF copies of our claim forms, for reference or paper claims submission.

 

Download Health Claim Form Download Dental Claim Form

 

All of our forms are in Adobe Acrobat PDF format. If you do not have the Adobe Reader, you can download it for free here: get adobe reader

 

Legal

Please familiarize yourself with our online Terms of Service and our Privacy Policy. These contain important information regarding your rights and responsibilities when using groupSource online services, and they may change from time to time. The Terms of Service is a legally binding agreement, and by using our self-service website, you will be considered to have accepted the terms.

 

Terms of Service Privacy Policy

 

Technical Support

  • Some web browsers may behave unexpectedly with our web service, depending on the features they support. If you encounter any issues with eProfile™, a good first step is to try another browser. We do our best to test the site for compatibility with leading browsers, but the technology is always evolving.
  • If you experience connectivity issues with the Mobile App, it can often be as simple as waiting until another time of day (if your network is just busy), or switching between wi-fi and cellular connections. Additional support for the Mobile App can be found on the eProfile™ Mobile App page.

If you have technical problems with our online and mobile services, please contact your groupSource representative, or fill out our contact form to submit a technical support request.

Account Security

Once you have set your own password, groupSource staff cannot see it, and cannot tell you what it is if you forget it.

Questions?

Have we missed anything? If you have questions, a problem with the forms, comments, or suggestions for improving our online resources, please let us know.

 

Contact Us

Employee Resources

Administrator Resources

Advisor Resources

News and Events

  • New Ownership
    2014 January - Calgary-based groupSource LP announces new ownership.
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  • Bosco Homes...
    2012 February - groupSource is proud to support Bosco Homes' fundraising events, for the benefit...
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Legislation Updates