Disabilty Services

At groupSource, our disability case management focuses on early involvement with the absent employee, in a caring, compassionate manner. The goal is to assist the employee to return to work in a safe manner as rapidly as is appropriate. 

Efficient and effective disability case management services are best achieved through the cooperative efforts of all stakeholders including the employee, the employer, the insurer, and disability case managers.

groupSource offers adjudication and case management services for Short Term Disability and Medical Absence benefits as well as facilitation services for Long Term Disability benefits.

Our disability services provide:

Manageable caseloads

We don't overload our Disability Case Managers, so you enjoy timely, personalized support and assistance.

Intense case management planning

As early as possible during the disability absence, we work with you to develop the right plan for your needs.

Expert claim adjudication

Our adjudication process includes comprehensive telephone interviews with the employee and employer, in strict confidence with full respect for your privacy.

Advance reporting

Longer-duration claims are automatically assessed for eligibility for Long Term Disability benefits. A separate claim application is not required.

Our unique advantage:

Team approach

We work closely with our clients and insurance partners together for claim resolution.

Clear, courteous communication

We support your full understanding of your case through personalized, confidential communication with a dedicated Disability Case Manager. We will make sure you have the information you need to make clear decisions.


Our claim referral process follows the best industry standards and practices.

Return to work

We provide an effective intervention and facilitation process to help you get back to work.


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News and Events

  • New Ownership
    2014 January - Calgary-based groupSource LP announces new ownership.
  • Bosco Homes...
    2012 February - groupSource is proud to support Bosco Homes' fundraising events, for the benefit...

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